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Life Insurance simplified

If you’re new to Life Insurance, it can be overwhelming to sift through all the information out there.

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About Reviti

Who is Reviti?

Reviti are a Life Insurance champion for adult smokers, quitters (the best thing a smoker can do), and switchers (those who would otherwise continue to smoke, choosing to use smoke-free alternatives).

We believe these people are under-represented by a Life Insurance industry that hasn’t moved with the times. Everyone has the right to look out for their family.

Who owns Reviti?

Reviti is owned by Philip Morris International (PMI). PMI is committed to working towards a smoke-free future.

How is Reviti different?

Most insurance providers have long treated smokers, vapers and heated tobacco users the same, meaning they pay the same monthly insurance payments as a smoker of the same age. At Reviti we do things differently with our pricing and distinguish between switchers and quitters on the one hand and smokers on the other. If you are a policyholder and you quit tobacco, nicotine and vaping altogether for 12 months or more, we offer Reviti Payback, which is 12 months of your payments paid back to you, once your policy has been in force for 12 months and you have made all your monthly payments on time. This is just to say ‘Well done!’ from Reviti. Please see the full terms and conditions for Reviti Payback. We'll also seek to reduce your monthly payments in line with your new ex-smoker status.

Who is the insurer of my policy?

Scottish Friendly is the insurer for Reviti Term Life Insurance.

Who is Scottish Friendly?

Scottish Friendly is an insurance provider with over 150 years’ experience in providing financial products and services. They’re passionate about making insurance available to everyone – just like us.

I have more questions, who do I contact?

For any change, payment or claim enquiries relating to an existing policy, please contact Scottish Friendly on 0333 323 5433, as they are the Life Insurance provider of the Reviti Term life policies. Lines are open 8.30am to 5.30pm, Monday to Friday excluding bank holidays.

For any other questions about Reviti, visit our Contact Us page where you can complete our contact us form.

Getting Life Insurance

Do I need Life Insurance?

For some people, Life Insurance isn’t a requirement. But if you have a large debt, for example a mortgage or family or elderly parents who rely on you for financial support, it’s a great way to secure their financial future should something happen to you.

How can I get a quote for Life Insurance?

Answer a few basic questions and we’ll give you an idea of your monthly premium in less than a minute. Get a quote now.

Your no-obligation quote is a great guide to the likely cost but is just an estimate, so we’ll need a little more information about you, such as your medical history, to complete your application.

How do I know how much Life Insurance cover I need?

You’ll need to consider a few things, like any specific lump sum you’d like to leave, how old your children are and how long they may be financially dependent on you, how long before you retire, your mortgage or rent commitments and other debts.

Cover

How much cover can I apply for?

The main factor we consider is your age, the table below shows our cover limits based on age which should be sufficient for most customers:

Age when policy starts     Total maximum sum assured

18-40                                        £750,000

41-50                                        £500,000

51-60                                        £300,000

61-65                                        £150,000

66-70                                       £100,000

71-75                                        £50,000

76-80                                       £25,000

 

What does Reviti Term Life Insurance cover?

It provides you with a lump sum if you die or are diagnosed with a terminal illness during the time that you are covered.

What type of cover do you offer?

You can choose between decreasing cover or level cover. Decreasing cover reduces over the term and is often used to protect against a repayment mortgage, so as you pay off more of your mortgage (and therefore owe less to your bank or building society) the amount of Life Insurance reduces. Level cover will pay a set lump sum that will not change during the term of the policy.

What length of term is right for me?

This will depend on your own circumstances and needs. Reviti Term Life Insurance does not cover people older than 85, so age plays a big part in choosing length of term. You can choose a set time for cover as long as it is between 5 and 40 years and finishes by the time you are 85.

Can I change my policy later?

You can change details, like your address or your name after a marriage, at any time by contacting Scottish Friendly on 0333 323 5433. Lines are open 8.30am to 5.30pm, Monday to Friday excluding bank holidays. Your term or cover amount can’t be amended after you’ve completed your application but if you have any questions, please contact Scottish Friendly who will be able to talk to you about your options.

I’m a smoker. Will my policy be cheaper if I stop smoking?

We offer 12 monthly insurance payments in payback to any of our customers who successfully quit tobacco, nicotine and vaping altogether for 12 months or more. The payback will be made after your policy has been in force for 12 months and provided you have made all your monthly payments on time. You must also complete and sign a Payback declaration. This is just to say ‘Well done!’ from Reviti. Please see the full terms and conditions for Reviti Payback. We'll also seek to reduce your monthly payments in line with your new ex-smoker status.

Does Reviti Term Life Insurance include Critical Illness Cover?

No, but we may offer Critical Illness cover in the future.

Can I take out a shared policy for my partner or family?

Not yet, we currently only offer policies for single own‐life cover. But as we grow, we plan to offer shared policy options.

What happens when my policy term ends?

When your term ends, your policy ends. You’ll stop paying monthly premiums and you’ll no longer have cover. You’ll need to take out a new policy if you want to continue to be covered, as long as you are under the age of 80.

Eligibility

Who can apply for a policy?

It’s our mission to make Life Insurance accessible to as many people as possible. There are a few individual factors that can affect eligibility such as, your medical history or your occupation. But as a rule, you must be resident in the United Kingdom and be aged 18 or over, and at most 80 on your next birthday when you want the policy to start. You also need to be under 85 at the end of the policy term.

Can I insure my family or spouse?

Not yet, we only offer policies for single own‐life cover right now. As we grow, we aim to introduce shared policy options.

Will I need to have a medical exam?

No. When you apply for Life Insurance with Reviti, there’s no medical exam and we don’t need to contact your doctor. We’ll just ask you a few health and lifestyle questions and you’ll get an instant decision.

I’m a smoker. Will this affect my Life Insurance?

Smoking is addictive and has a very serious effect on your health. For that reason, as a smoker, you will pay more for your Life Insurance than a non-smoker of the same age. At Reviti we offer policyholders who smoke 12 monthly insurance payments in payback when they successfully quit tobacco, nicotine and vaping altogether for 12 months or more. The payback will be made after your policy has been in force for 12 months and provided you have made all your monthly payments on time. This is just to say ’Well done!’ from Reviti. Please see the full terms and conditions for Reviti Payback. We'll also seek to reduce your monthly payments in line with your new ex-smoker status.

I’m an e-cigarette user/ Vaper. Will this affect the cost of my Life Insurance?

Unlike most other Life Insurance providers, at Reviti we do things differently with our pricing and distinguish between exclusive e-cigarette and vape users on the one hand and smokers on the other. As a Reviti customer, you will pay less than a smoker of the same age if, in the past 12 months or more, you have either only used e-cigarettes, or have used e-cigarettes only in combination with the IQOS tobacco heating system. If you are a policyholder who quits tobacco, nicotine and vaping altogether for 12 months or more, we offer the Reviti Payback, which is 12 months of your payments back, once your policy has been in force for 12 months and you have made all your monthly payments on time. This is just to say ‘Well done!’ from Reviti. Please see the full terms and conditions for Reviti Payback. We'll also seek to reduce your monthly payments in line with your new ex-smoker status.

I’m a user of a science backed smoke-free alternative. Will this affect the cost of my Life Insurance?

Unlike most other Life Insurance providers, at Reviti we do things differently with our pricing and distinguish between exclusive users of a science backed smoke-free alternative on the one hand and smokers on the other. As a Reviti customer, you will pay less than a smoker of the same age if, in the past 3 months or more, you have exclusively used a science backed smoke-free alternative (currently, the IQOS tobacco heating system).

What e-cigarettes/vapes qualify for a lower premium?

If you use an e-cigarette/vape product that you purchased in the UK/EU since 2016 it is likely to meet the safety and quality requirements which were introduced for e-cigarettes by the Tobacco Product Directive (2014/40/EU). Users of these products will qualify for a lower premium than smokers (up to 15%).

If you are not sure whether your e-cigarette complies with this directive please check with the manufacturer or click on the link of submitted products.

Application process

How does the application process work?

To get started, you’ll need to get a quote. It only takes a minute and you’ll get an estimated monthly premium. When you decide to complete the application process, you’ll need to answer some questions about your health, family history, occupation, foreign travel, hobbies and lifestyle. After you have applied, you’ll either be accepted and offered a price or be declined.

How long does it take to apply?

You can get a quote in a minute. Completing the full application will take around 10 minutes.

How long does it take to get a decision?

After your application is complete, you’ll receive an instant decision. That’s one of the benefits of Life Insurance with Reviti.

How is my premium calculated?

This is based on several factors, including your age, occupation, your chosen sum insured, health and lifestyle. Decisions and prices are based on lots of data that help to assess your risk based on the information you provide.

I've taken out Reviti Term Life Insurance, but not had an email confirmation / my policy document through. Can you help?

You will receive an email confirming your purchase within 2 hours. If you haven’t had an email from us within that time, please check your Junk folder just in case and if it’s not there, just get in touch and we’ll look into it for you. Your written confirmation and policy documents will be sent from Scottish Friendly by post and they should be with you within the next 5 working days.

Is there a grace period during which I can change my mind?

You have 30 days from the day you receive your policy documents to cancel your Life Insurance and you will receive a refund of any premiums you have paid, provided no claim has been made. You can cancel your policy by contacting Scottish Friendly on 0333 323 5433. Lines are open 8.30am to 5.30pm, Monday to Friday excluding bank holidays.

Can I cancel my policy at any time?

Yes, you can cancel at any time by contacting Scottish Friendly on 0333 323 5433. Lines are open 8.30am to 5.30pm, Monday to Friday excluding bank holidays. If you do decide to cancel, or stop paying premiums for any reason, you won’t be eligible for a lump sum and your insurance cover will end.

Payment

When and how often will I be charged?

Your policy schedule will detail the premium payable each month during the policy term. Your monthly premium can only be paid by direct debit (you choose the payment date) and not by card or cheque. Therefore, please make sure you keep your direct debit live with your bank. Your bank statement will show the premium being collected by ‘SFA’ (Scottish Friendly).

What payment methods can I use?

Your monthly premium can only be paid by direct debit, not by card or cheque.

Will my monthly premiums ever increase?

Your premiums will never increase which is a positive reason to choose Reviti.

What happens if I miss a payment?

If, for whatever reason, you stop paying your monthly premiums, your policy will be cancelled 30 days after the first missed payment was due. But if you make the payment you missed within that 30 day period and continue to pay your premiums, your policy will carry on. If your policy is cancelled, no lump sum will be paid.

Can I update my payment details?

Yes, by contacting Scottish Friendly on 0333 323 5433. Lines are open 8.30am to 5.30pm, Monday to Friday excluding bank holidays.

Policy updates

How do I get the Reviti Payback / when do I get the Reviti Payback?

We offer 12 monthly insurance payments in cashback to any of our existing customers who successfully quit tobacco, nicotine and vaping altogether for 12 months or more. The Payback will be made after your policy has been in force for 12 months and provided you have made all your monthly payments on time. You must also complete and sign a Payback declaration This is just to say ‘Well done!’ from Reviti. Please see the full terms and conditions for Reviti Payback.

We'll also seek to reduce your monthly payments in line with your new ex-smoker status by going through a new application with you. If we can’t offer you a lower monthly payment you can keep your original policy and no changes will be made.

If you think you might be eligible to claim your Payback or you want to know more about this then visit our contact us page to complete our Contact us form.

Claims

If I die or am diagnosed with a terminal illness, how is a claim made?

To make a claim for your death, your family or next of kin should contact Scottish Friendly as soon as possible. They should do this within 6 months of your death. Scottish Friendly will send a claim form for them to complete and return.

Scottish Friendly will need documentation such as a death certificate and proof of identity to ensure the right people are paid.

If you have been diagnosed with a terminal illness, then you, or your next of kin, can contact Scottish Friendly as soon as possible. Scottish Friendly will require some reports from your doctors (and possibly specialists) and don’t worry, you won’t be charged for any of these reports. They will then check that your condition meets the definition as defined in the policy wording.

Once all the documentation is received and the claim is approved, payment will be made in a matter of days. If your policy hasn’t been put in a Trust, Scottish Friendly will pay the lump sum to you (for terminal illness) or as directed by your personal representative for a death claim. If your policy was in Trust, then the proceeds would be paid in accordance with the Trust.

Are there any reasons the Life Insurance policy won’t be paid?

If within the first year of your policy, you die as a result of taking your own life, this policy will be cancelled and the lump sum will not be paid. However, Scottish Friendly will refund any premiums paid to your estate. If we find out that you or the person making a claim provided us or Scottish Friendly with false or incorrect information a claim may not be paid.

How is the payment claim handled?

Once all the documentation is received and the claim is approved, payment will be made in a matter of days. If your policy hasn’t been put in a Trust, Scottish Friendly will pay the lump sum to you (for terminal illness) or as directed by your personal representative for a death claim. If your policy was in Trust, then the proceeds would be paid in accordance with the Trust.

Is my lump sum subject to inheritance tax?

Depending on your financial circumstances, and current tax rules, and whether this policy is put in Trust at the time, the lump sum on death or diagnosis of terminal illness may be subject to tax.

Other

Is there someone I can talk to for more help?

Yes, you can complete our Contact us form on our contact us page. Or if you’re an existing customer and would like to make a change, or claim, you can give Scottish Friendly a call on 0333 323 5433. Lines are open 8.30 am - 5.30 pm, Monday to Friday excluding bank holidays.

For all other enquiries you can complete our contact us form on our contact us page.

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